Sell more in Canada & Europe with ShipBob
Start shipping orders from ShipBob's new fulfillment centers in Ontario and Ireland. We'll help you every step of the way.
In our customer's words
"As we expand our online presence into Canada, both directly and selling through Walmart, we knew we needed a trusted fulfillment partner with a physical presence in Canada.
From our history through the years with ShipBob, it was a no-brainer to expand into other markets with them, knowing that they have done their due diligence to meet the ShipBob standard."
How to get started
Marc Fontanetta
Logistics Manager
In 2018, Canadians spent $40 billion on internet purchases and are expected to spend over $55 billion by 2023. If you’re looking to grow your US-based ecommerce business internationally, expanding into Canada is a great place to start.
Why sell in Canada?
Where we're located
The Canadian fulfillment center is located in Ottawa, Ontario. It runs on Shipbob’s warehouse management system, which offers the same level of world-class fulfillment and transparency through a single merchant dashboard.
Shipping Times & Carriers
The average transit time to major metro areas in Canada is 2-4 days using Canada Post. We're working hard to provide merchants with more carrier options, so stay tuned for updates!
Customs, Duties, & Freight
Along with customs, duties, and becoming a non-resident importer, ShipBob will walk you through the process of sending freight to our Canadian fulfillment center. We'll work with your current carrier relationships or you can leverage ShipBob's already existing relationship with cross-border freight specialists.
Selling in the EU means access to 27 countries, enabling you to bring products to less saturated markets, meet international demand, and grow your store. Revenue is expected to show an annual growth rate (CAGR 2020-2024) of 6.9%, resulting in a market volume of US$516,167m by 2024 (Statista).
Why sell in Europe?
Where we're located
The European fulfillment center is located in Kilkenny, Ireland. There are three Tier 1 ports nearby in Dublin, Cork, and Shannon Foynes Port in addition to world-class air and road infrastructure. The facility runs on Shipbob’s warehouse management system to provide merchants with the same level of world-class fulfillment and transparency through a single merchant dashboard.
Shipping Times & Carriers
In Europe, standard delivery times are generally between 2-5 days for standard & 1-3 days for expedited. UPS & DHL are currently ShipBob’s carriers in the EU.
Customs, Duties, Freight, & VAT
When shipping across Europe, you’re dealing with many countries, each with their own rules and regulations.ShipBob will help you navigate the complexity every step of the way through VAT, customs, duties, and freight options for your business.
Grow your brand, across the globe.
Getting prepared
You’ll work closely with your Account Executive, Account Manager, or Implementation Engineer to ensure that you have the following information before you move inventory to Canada and/or Europe:
Pricing
Zone maps and time in transit estimates
When to turn on your Canadian or European facility in the Shipbob dashboard
A timeline for sending inventory to Ottawa or Ireland (if the timeline is less than 3 months, we'll introduce you to our internal freight/customs team).
Internal transfer
If you’re currently storing inventory in one of our US fulfillment center locations, we can do an internal transfer of your inventory to our Canadian and European fulfillment centers. This process will take about 7 business days (including transit time from the existing FC location).
Activation
Once our Canadian and/or European fulfillment centers receive your inventory, please allow the standard 5-day receiving SLA before we run your first order.
Post-launch
After launch, we’ll check in with you to ensure all orders have gone out accurately and with the right pricing associated.
All order details, inventory and SKU data, billing, analytics, etc. will be found on the same pages in the ShipBob dashboard.
Frequently Asked Questions
What is the import fee to Ireland?
Ireland applies EU tariffs (customs duties) which are based on the international Harmonized System (HS) of product classification. Duty rates on manufactured goods from the United States generally range from 5-8% and are usually based on the c.i.f. value of the goods at the port of entry. The c.i.f. value is the price of the goods (usually the sales price) plus packing costs, insurance, and freight charges to the port of entry.
Are there importing Tariffs?
Yes. Merchants will have to pay tariffs/customs/duties when importing into the EU.
What is VAT?
VAT (Value Added Tax) is a form of consumption tax. All 28 European countries have VAT. It has different names in different countries (e.g., in France, it is TVA, in Spain it’s IVA, and Germany is MwSt). Each country also applies its own VAT rate. VAT collected on online sales is a key source of revenue for any government. VAT in Ireland is 23% and the rest of Europe varies from 17% to 27%.
Can we process returns through our EU FC?
Yes. Note: This only applies to returns whose order originated in and shipped from the EU.
Do I need to create multiple accounts for my ecommerce store?
Yes, you will need an EU site for your ecommerce store. Read more
Should merchants include VAT in the cost goods sold?
Yes, you should include the VAT in the cost of goods sold.
European FAQs
here.
What are the cost savings per order to a Canadian customer compared with an international shipment from the US to Canada?
This depends on the average size/weight of your orders. The main benefits are: 1) Not having to go through customs 2) Shorter time in transit.
Can we do internal transfers from the US to Canada?
Yes, we can do internal transfers from a ShipBob fulfillment center if through our exclusive freight and customs broker. If we are sending parcel, the merchant must purchase labels separately and add the tracking number to a WRO.
Will ShipBob automatically fulfill orders placed by Canadian customers?
Yes, we will automatically fulfill orders from Canada to Canadian customers. Note: If you don’t have inventory in Canada we will fulfill your orders from our US fulfillment centers that have inventory available.
Can we process returns through the Canadian FC?
Yes, but we can only process returns that were originally shipped from our Canada facility (not those originating from other countries).
Do I need a .ca website to ship in Canada?
Not necessarily but there are some strategic advantages to it. Read more
Canadian FAQs
here.
What is the import fee to Ireland?
2.50%
Are there importing Tariffs?
Yes. Merchants will have to pay tariffs/customs/duties when importing into the EU.
What is VAT?
VAT (Value Added Tax) is a form of consumption tax. All 28 European countries have VAT. It has different names in different countries (eg. In France, it is TVA, Spain – IVA, Germany – Mwst). Each country also applies its own VAT rate. VAT collected on online sales is a key source of revenue for any government. VAT average across all countries is 23%.
Can we process returns through our EU FC?
Yes. Note! this only applies to EU to EU returns.
Do I need to create multiple accounts for my ecommerce store?
Yes, you will need an EU site for your ecommerce store.
Should merchants include VAT in the cost goods sold?
Yes, it is illegal in Europe to charge an additional VAT or Tax fee after the final price has been communicated so the price on your website should include all costs.
