Sell more across Australia with ShipBob

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Start shipping orders from ShipBob's latest global fulfillment center in Australia. Request access today and we'll help you every step of the way.

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In our customer's words

"As an Australian business, we're excited to gain access to ShipBob's fulfillment solutions in our home country. With physical distance, time zones, and regulatory differences always playing a factor when expanding internationally, finding a trusted 3PL years ago was definitely not easy.
 
However, with ShipBob's easy-to-use, functional, and reliable software, as well as their knowledgeable, responsive team, ShipBob has done a stellar job of supporting our growth in North America, our largest market. We're keen for and confident that they will bring the same expertise to Australia
."

How to get started

Zula Badral

Head of Operations

In 2020, ecommerce revenue exceeded $34.5 billion in Australia, and is expected to grow 6.2% annually 2021-2026. If you’re looking to grow your ecommerce business, selling across Australia is a great place to expand.

Why sell in Australia?

Located in Melbourne!

ShipBob Australia will be located in Melbourne.  It will run on ShipBob’s warehouse management system, SLAs, and support team to provide the same level of world-class fulfillment and transparency through our dashboard.

Shipping Times & Carriers

Choose between standard or expedited shipping options. The average transit time to all of Australia is 1-7 business days. We are partnering with Australia Post for shipments within Australia and will continue to add more carriers and shipping destinations in 2021!

Customs, Duties, & Freight

Along with customs, duties, and becoming a non-resident importer, ShipBob will walk you through the process of sending freight to our Australian fulfillment center. We'll work with your current carrier or freight partners, or you can leverage ShipBob's relationships with cross-border freight specialists.

Selling in the UK and across Europe means access to nearly 30 countries countries, enabling you to bring products to less saturated markets, meet international demand, and grow your store. Revenue is expected to show an annual growth rate 7% on top their market volume of over US$600B in 2019.

Why sell in Europe?

Where we're located

Our upcoming European fulfillment centers will be located in the United Kingdom and Germany, and will complement our existing fulfillment center in Kilkenny, Ireland. The facilities will run on ShipBob’s warehouse management system to provide merchants with the same level of world-class fulfillment and transparency.

Shipping Times & Carriers

In Europe, standard delivery times are generally between 2-5 days for standard & 1-3 days for expedited. UPS & DHL are currently ShipBob’s carriers in the EU, and we will be adding many more in early Q1 2021. 

Customs, Duties, Freight, & VAT

When shipping across Europe, you’re dealing with many countries, each with their own rules and regulations. ShipBob will help you navigate the complexity every step of the way through VAT, customs, duties, and freight options for your business.

Getting prepared

You’ll work closely with your Account Executive, Account Manager, or Implementation Engineer to ensure that you have the following information before you move inventory to Australia:

Pricing

Zone maps and time in transit estimates

When to turn on your Australia facility in the ShipBob dashboard

A timeline for sending inventory to Australia; if the timeline is less than 3 months, we'll introduce you to our internal freight/customs team. 

Activation

Once our Australian fulfillment center receive your inventory, please allow the standard 5-day receiving SLA before we run your first order.

Post-launch

After launch, we’ll check in with you to ensure all orders have gone out accurately and with the right pricing associated.

All order details, inventory and SKU data, billing, analytics, etc. will be found on the same pages in the ShipBob dashboard. 

Learn More

Frequently Asked Questions

What is the import fee to Ireland?

Ireland applies EU tariffs (customs duties) which are based on the international Harmonized System (HS) of product classification. Duty rates on manufactured goods from the United States generally range from 5-8% and are usually based on the c.i.f. value of the goods at the port of entry. The c.i.f. value is the price of the goods (usually the sales price) plus packing costs, insurance, and freight charges to the port of entry.

Are there importing Tariffs?

Yes. Merchants will have to pay tariffs/customs/duties when importing into the EU.

What is VAT?

VAT (Value Added Tax) is a form of consumption tax. All 28 European countries have VAT. It has different names in different countries (e.g., in France, it is TVA, in Spain it’s IVA, and Germany is MwSt). Each country also applies its own VAT rate. VAT collected on online sales is a key source of revenue for any government. VAT in Ireland is 23% and the rest of Europe varies from 17% to 27%.

Can we process returns through our EU FC?

Yes. Note: This only applies to returns whose order originated in and shipped from the EU.

Do I need to create multiple accounts for my ecommerce store?

Yes, you will need an EU site for your ecommerce store. Read more

Should merchants include VAT in the cost goods sold?

Yes, you should include the VAT in the cost of goods sold.

European FAQs

What are the cost savings per order to a Canadian customer compared with an international shipment from the US to Canada?

This depends on the average size/weight of your orders. The main benefits are: 1) Not having to go through customs 2) Shorter time in transit.

Can we do internal transfers from the US to Canada?

Yes, we can do internal transfers from a ShipBob fulfillment center if through our exclusive freight and customs broker. If we are sending parcel, the merchant must purchase labels separately and add the tracking number to a WRO.

Will ShipBob automatically fulfill orders placed by Canadian customers?

Yes, we will automatically fulfill orders from Canada to Canadian customers. Note: If you don’t have inventory in Canada we will fulfill your orders from our US fulfillment centers that have inventory available.

Can we process returns through the Canadian FC?

Yes, but we can only process returns that were originally shipped from our Canada facility (not those originating from other countries).

Do I need a .ca website to ship in Canada?

Not necessarily but there are some strategic advantages to it. Read more

Canadian FAQs

What is the import fee to Ireland?

2.50%

Are there importing Tariffs?

Yes. Merchants will have to pay tariffs/customs/duties when importing into the EU.

What is VAT?

VAT (Value Added Tax) is a form of consumption tax. All 28 European countries have VAT. It has different names in different countries (eg. In France, it is TVA, Spain – IVA, Germany – Mwst). Each country also applies its own VAT rate. VAT collected on online sales is a key source of revenue for any government. VAT average across all countries is 23%.

Can we process returns through our EU FC?

Yes. Note! this only applies to EU to EU returns.

Do I need to create multiple accounts for my ecommerce store?

Yes, you will need an EU site for your ecommerce store.

Should merchants include VAT in the cost goods sold?

Yes, it is illegal in Europe to charge an additional VAT or Tax fee after the final price has been communicated so the price on your website should include all costs.

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